I purchased the Triangle TH202 EffeSport summer tires from Mosaavtoshina. This is my first time buying Chinese tires, and I didn't know which ones to choose. My friends recommended this brand, which seems decent and not too expensive, with a tread pattern similar to Kumho Crugen (which I used before). During installation, I didn't encounter any problems (I did the mounting myself), the tire bead was neither too hard nor too soft, and they seated well. The balancing process was also normal, with no issues. I've driven only about 100 km so far, but it seems that there's even less noise from these tires compared to the Kumho ones. They handle the road well, and I drove in light rain, accelerating up to 140 km/h.
Now, regarding the order and delivery process, Mosaavtoshina is "still a warehouse"! I waited two weeks for the tires, and the website indicated that two wheels were not in stock and would be delivered from a regional warehouse within a week. In reality, they arrived after 10 days, which is acceptable since I wasn't in a hurry. However, during this time, no manager called me or informed me about the status. They sent me emails, but I had clearly written in the order comments to CALL ME BY PHONE!!! It was only after I called them myself, which wasn't easy because I kept getting different managers, and the ones handling my order didn't want to connect me and tried to resolve the issue themselves. I had to explain everything from the beginning...
After incredible efforts, I finally managed to speak with the manager handling my order, and we had a "blind leading the blind" conversation:
- Did you see the comment saying CALL ME?
- Yes
- Why didn't you call?
- I sent you a message
- Where?
- To your email
- I don't check my email, that's why I asked you to call. Why didn't you call?
- Well, I sent you a message
- Okay...
We waited for the delivery, tracked the messages, and the manager said the driver would call a day in advance to confirm the arrival time. In the end, the driver called 30 minutes before arriving. I was lucky to be at the delivery address by chance... Who was lucky? Probably me. Okay, waiting for the delivery... Finally, they arrived. The driver opens the van, and all the tires are lying on the floor, dirty, wet, with water inside the tires, and the labels are missing... Payment is only in cash, no invoice, no receipt, no information about who delivered or to whom. I ask, "Where's the invoice?" "It's on your email." "Give me at least the packages." "Packages cost extra, you should have ordered them." The driver takes the money, doesn't give me the change (20 rubles), and doesn't even explain why. He just leaves. This is the kind of customer service you can expect from Mosaavtoshina!!!
The invoice never arrived in my email. I placed the order on 22.09.2024, and today (16.10.2024) I'm writing this review. The order was delivered on 09.10.2024.
In conclusion: The tires are good, and the price is affordable.
I do not recommend the company Mosaavtoshina to anyone (I couldn't find a way to leave a review without ratings, so please disregard the stars I've given). I'm writing a review about summer tires, but I have to rate the performance on ice, so I'll give it 5 stars.